Customer Loyalty program tracks guest spending in the hotel through reservations or point of sale and calculates customer points based on a configurable acquiring scheme. The scheme through which the guest can spend points in the hotel is also configurable, as well as the expiry scheme.

  • Loyalty points earned from Front Office revenue.

  • Points redeemed through reservation billing and/or POS.

  • Acquiring scheme based on dates, revenue departments and conversion factor.

  • Points Expiry scheme.

  • Integration with Online Booking.

  • Redemption scheme based on points range and discount factor.